Terms of Service

Last updated: January 2025

§ 1. Definitions

§ 2. General Provisions

These Terms and Conditions define the conditions for the conclusion of the Products' Sales Agreements and the procedure for handling complaints and conditions for withdrawal from the Sales Agreements, as well as the types and scope of services provided electronically by the Online Shop operating at tabstash.pro, the rules for the provision of these services, the conditions for the conclusion and termination of electronic services agreements.

Each Customer, upon undertaking to use the Online Shop services at tabstash.pro, shall be obliged to comply with the provisions of these Terms and Conditions.

In matters not covered by these Terms and Conditions, the provisions of generally applicable law shall apply, in particular:

• The act on the provision of electronic services of 18 July 2002,
• The consumer rights act of 30 May 2014,
• The act on extrajudicial resolution of consumer disputes of 23 September 2016,
• The act on combating unfair market practices of 23 August 2007,
• The Civil Code of 23 April 1964 and other relevant provisions of Polish law.

The Service Provider has designated an electronic Point of Contact associated with the Online Shop for direct communication with Member State authorities, the Commission, the Digital Services Board: michalski.kamil@gmail.com. The same Point of Contact can be used by the Customer to communicate directly and quickly with the Service Provider. Such communication may be conducted in both Polish or English.

§ 3. Conclusion of the Sales Agreement

The Online Shop tabstash.pro sells Products via the Internet.

The Products are free from physical and legal defects. Information concerning the functionality or relevant compatibility and interoperability of the Products which are goods with digital elements, digital content or digital services is contained in the offer of the relevant Product in the Online Shop.

The information contained on the website of the Online Shop do not constitute an offer within the meaning of the provisions of the applicable law. By placing an Order, the Client submits to the Service Provider an offer to purchase the specified Product under the conditions specified in the Product's description in the Online Shop.

The Orders may be placed online by completing the Order Form.

The condition for placing the Order in the Online Shop by the Client is getting acquainted with the Terms and Conditions and accepting their provisions when placing the Order.

If the Service Provider is forced, before the performance of the service constituting the Product, for reasons beyond his control, to change the material conditions of the Sales Agreement with the Client, he shall immediately notify the Client thereof.

In such situation the Client shall have the right:

1. To accept the amendment to the Sales agreement proposed by the Service Provider, or
2. To withdraw from the Sales agreement with immediate refund of all the payments made by the Client and without the obligation to pay any contractual penalty.

The Client is obliged to immediately inform the Service Provider about his decision. The processing of the Order shall be suspended until the Client informs the Service Provider.

The Sales Agreement shall be concluded upon the Client's placing an Order (clicking the "Order and pay" button or another button of similar meaning), unless otherwise indicated in the Product description in the Online Shop.

After placing the Order, the Service Provider immediately confirms its receipt by sending an e-mail to the address specified by the Client in the Order Form.

Confirmation of receipt of the Order shall include:

• The confirmation of all material elements of the Order,
• The content of these Terms and Conditions in PDF format,
• The instruction on the right of withdrawal from the agreement or information about the consent given by the Client to the provision of digital content in circumstances causing the loss of the right of withdrawal from the Sales Agreement.

§ 5. Method of Payment

The method of payment of the Price and the costs of delivery of the Products shall be determined by the Service Provider in the Online Shop.

In the case of payment through the electronic system of payment, the Client pays before the Order is processed. The electronic system of payment allows to pay by credit card or by instant bank transfer from selected Polish and foreign banks.

If, at the Client's choice, the payment of the Price and costs of delivery of the Products is made through a payment service Provider, then the Client shall be required to accept the terms and conditions of the given Provider before making the payment.

Sales agreement will be performed only after the Price has been paid.

§ 6. Product Complaint

The basis and scope of liability of the Service Provider to the Client is set out in Art. 43 et seq. of the consumer rights act.

The complaints concerning the Product should be sent by the Client to the Service Provider by e-mail to the following address: michalski.kamil@gmail.com or in writing to the Service Provider's address indicated in §1.

The complaint should include as much information and circumstances relating to the subject of the complaint as possible, in particular the type and date of the occurrence of irregularities and contact details.

The reply to the complaint shall be provided in accordance with the communication channel indicated by the Client in the complaint.

§ 7. Right of Withdrawal from the Agreement

Subject to exceptions below, the Client has the right to withdraw from the Sales Agreement without giving any cause within 14 days from the date of conclusion of the Sales Agreement, in accordance with Art. 27 et seq. of the consumer rights act.

In order to exercise the right to withdraw from the Sales Agreement, the Client must inform the Service Provider of his decision.

In order to withdraw from the Sales Agreement, the Client may use the template form of withdrawal, which constitutes the appendix to these Terms and Conditions.

In order to meet the deadline for withdrawal, it is sufficient for the Client to send information about the withdrawal from the Sales Agreement to the address michalski.kamil@gmail.com or in writing to the Service Provider's address before the expiry of the deadline for withdrawal.

The Service Provider will refund to the Client all the payments received from the Client immediately, but no later than 14 days from the date on which the Service Provider was informed about the withdrawal from the Sales Agreement.

The Service Provider will refund the payment using the same methods of payment that were used by the Client to pay for the Order, unless the Client has agreed otherwise.

Exceptions to the Right of Withdrawal

The right to withdraw from the distance contract does not apply to the Client in relation to the following agreements:

• For the provision of services, that the Client is obliged to pay for, if the Service Provider has performed the service in full with the express consent of the Buyer;
• In which the price or remuneration depends on the fluctuations in the financial market, over which the Service Provider has no control;
• In which the subject of the service is a non-refabricated item, produced in accordance with the Client's specifications;
• In which the subject of the service is a perishable item or an item with a short shelf life;
• In which the subject of the provision is an item supplied in sealed packaging, which cannot be returned after it has been opened for health protection or hygiene reasons;
• For the supply of digital content which is not provided on a tangible medium, if the performance of the service has begun with the express and prior consent of the Client.

§ 8. Type and Scope of Electronic Services

The Service Provider allows the use of the following Electronic Services via the Online Shop:

• Concluding Sales Agreements for the Products

Provision of Electronic Services to the Customers of the Online Shop takes place under the conditions specified in the Terms and Conditions.

The Service Provider shall have the right to place advertising content on the website of the Online Shop. This content constitutes an integral part of the Online Shop and the materials presented therein.

§ 9. Conditions for the Provision of Electronic Services

Provision of Electronic Services by the Service Provider is free of charge.

Technical Requirements

Technical requirements necessary for compatibility with the IT system used by the Service Provider:

• A computer (or mobile device) with Internet access,
• Access to e-mail,
• Internet browser,
• Enabling Cookies and Javascript in the browser.

Client Obligations

The Client shall be obliged to:

• Use the Online Shop in a manner compliant with the law and good practice, taking into consideration personal rights and intellectual property rights of third parties;
• Enter the data consistent with the facts;
• Refrain from providing illegal content in the Online Shop, in particular in the Contact Form or Order Form.

Content Moderation

The Service Provider reserves the right to monitor the content posted on the Online Store by the Customer and to take actions and decisions to remove such content.

Customers have the right to report to the Service Provider any perceived illegal or infringing content using the Contact form (hereinafter: "Report").

The Service Provider shall investigate each Report sent to it by Customer within thirty (30) days of its receipt, with due diligence, in an objective and non-arbitrary manner.

The Service Provider's decisions with respect to Customers may include:

• Restricting the visibility of certain content, including removing content, preventing access to content or deposition of a content, or
• Suspending or terminating of Electronic Service in whole or in part, or
• Suspending or terminating Customer's account, or
• Declaring the Report as unfounded.

The Customer shall have right to appeal any decision of the Service Provider within fourteen (14) days of receipt of the Service Provider's decision. The Service Provider has fourteen (14) days to consider the appeal.

§ 10. Complaints Concerning Electronic Services

Complaints concerning the provision of Electronic Services through the Online Shop may be submitted by the Client via e-mail to the following address: michalski.kamil@gmail.com or in writing to the Service Provider's address.

The complaint should include as much information and circumstances relating to the subject of the complaint as possible, in particular the type and date of the occurrence of the irregularities and contact details.

The Service Provider shall respond to the Client's request immediately, no later than within 14 days from the date of complaint.

§ 11. Intellectual Property

All the content posted in the Online Shop enjoy copyright protection and is the property of the Service Provider.

Any use by anyone, without the express written consent of the Service Provider, of any of the elements comprising the content of the Online Shop, shall constitute an infringement of the Service Provider's copyright and shall result in civil and criminal liability.

§ 12. Reviews of Products

As part of the Online Shop, the Service Provider does not allow the publication of reviews of Products.

§ 13. Final Provisions

The agreements concluded through the Online Shop shall be concluded in accordance with the Polish law.

In the event that any part of the Terms and Conditions is incompliant with the applicable law, the relevant provisions of Polish law shall apply in place of the questioned provision of the Terms and Conditions.

Dispute Resolution

Any disputes arising from the Sales Agreements between the Service Provider and the Consumers will be settled primarily by means of negotiations, with the intention to settle the dispute amicably, taking into consideration the act on extrajudicial resolution of consumer disputes.

Judicial settlement of disputes:

• Any potential disputes arising between the Service Provider and the Customer (Client) who is also a Consumer shall be submitted to the competent courts in accordance with the provisions of the Code of Civil Procedure;
• Any potential disputes arising between the Service Provider and the Customer (Client) who is neither a Consumer shall be submitted to the court competent for the registered office of the Service Provider.

The Client who is a Consumer shall also have the right to use extrajudicial dispute resolution, in particular by submitting, after the completion of complaint procedure, a request for mediation or request for the case to be considered by a court of conciliation.

In order to resolve the dispute amicably, the Consumer may, in particular, submit a complaint via the ODR (Online Dispute Resolution) platform, available at: http://ec.europa.eu/consumers/odr/

The Service Provider undertakes to inform the Customer of any material changes to these Terms and Conditions.